Cancellation and refunds.

Cancel your subscription

Open “My Profile” from the top navigation and choose “Manage billing and cancellation.” Cancel before the next renewal to stop future subscription charges. Access continues until the end of the paid period when you cancel at period end. Signing out or clearing your browser does not cancel a subscription.

Request help with a charge

Contact support using your account email if you believe you were charged incorrectly or could not access the service you paid for. Include the invoice reference and a description of the issue; do not send card numbers or passwords.

Refund requests

We review refund requests individually, including duplicate charges and service-access problems. Cancellation does not automatically refund a payment already made. Any refund rights required by applicable law still apply. If a refund is approved, it is returned through Stripe to the original payment method; processing time depends on your payment provider.

Contact

StreakPop · support@rocinanteapps.com